VitalPro Docs Refund Policy

1. Free Trial Period

All new users receive a 14-day free trial with full access to VitalPro Docs before any payment is processed.
We encourage you to explore the platform during this period to ensure it meets your needs.

2. Refund Eligibility

Because of the free trial and the nature of our service, we do not offer refunds after a subscription has been charged.
Your subscription is billed annually to provide the best value, and by continuing beyond the free trial, you agree to the annual billing cycle.

3. Subscription Cancellations

You may cancel your subscription at any time through your account settings.
Cancellations will prevent future renewals but do not result in a refund of the current subscription period.

4. Exceptional Circumstances

We understand that unexpected situations may arise.
In rare cases, refund requests due to billing errors or extenuating circumstances may be reviewed. Please contact our support team at support@vitalprodocs.com within 14 days of your billing date to request a review.

5. Questions or Concerns

We’re here to help. If you have any questions about your subscription, billing, or account access, please reach out to support@vitalprodocs.com and we’ll do our best to assist you.