Privacy Policy
We respect your privacy. We only collect the information needed to provide our services, protect your documents with encryption, and we never sell your data.
Effective Date: June 1st, 2025
By using our website and services, you signify your consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use VitalPro Docs.
1. Who We Are
VitalPro Docs, Inc. (“VitalPro Docs,” “we,” “us,” or “our”) provides secure credential and professional document management services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
2. Information We Collect
We collect the following types of information:
• Affiliate Tracking: We use tools such as Rewardful to track referrals. These may use cookies or URL parameters to identify the referring affiliate.
• Personal Information: When you create an account or use our services, we collect your name, email address, payment information, and any professional documents or credentials you choose to upload.
• Professional Documents: While you may upload sensitive documents such as licenses, certifications, contracts, or immunization records, VitalPro Docs does not view, analyze, or access your uploaded documents for any purpose beyond secure storage and sharing functionality. While our systems securely store these documents, access is strictly limited to you and authorized users you designate.
• Automatic Data Collection: We use cookies, tracking pixels, and analytics tools (such as Google Analytics) to collect information about your device, browser type, pages visited, and usage patterns.
•Do Not Track (DNT) Signals: VitalPro Docs currently does not respond to DNT browser signals. However, we limit tracking to necessary functionality and analytics purposes.
3. How We Use Your Information
We use your information to:
• Send automated reminders related to the expiration of uploaded credentials or documents, based on the metadata you provide.
• Create, manage, and support your account
• Process transactions and deliver our services
• Improve our website, services, and customer experience
• Communicate with you regarding your account, service updates, and promotional offers (opt-out options available)
• Monitor system performance and prevent fraud or security breaches
• Comply with applicable legal obligations
4. Sharing of Information
We may share your information with trusted service providers only when necessary to operate our platform, including:
• Payment processing (e.g., Stripe)
• Customer relationship management (CRM) systems
• Affiliate tracking and analytics platforms (e.g., Google Analytics)
VitalPro Docs does not sell, rent, or trade your personal information to third parties.
We may disclose your information to comply with legal obligations, enforce our Terms of Service, protect the rights of VitalPro Docs or others, or in the context of a business transfer such as a merger or sale.
Payment Processing:
VitalPro Docs uses Stripe for payment transactions. We do not store or access your full payment card details. Stripe adheres to PCI-DSS standards to ensure the secure handling of your payment information.
5. Account Security
You are responsible for maintaining the confidentiality of your account credentials, including your password. VitalPro Docs is not responsible for unauthorized access resulting from your failure to protect your account information.
Accounts are intended for individual use only. Sharing your login credentials with others is prohibited.
6. Data Security
We maintain industry-standard security measures, including SOC 2-compliant systems and encryption protocols, to protect your data. User data and documents are stored securely using cloud providers such as Amazon Web Services (AWS), with encryption protocols applied in transit (TLS 1.3) and at rest (AES-256).
VitalPro Docs is not a HIPAA-covered entity but implements strong security measures, including encryption in transit and at rest, to protect sensitive personal and professional documentation.
While we strive to protect your personal information, no method of internet transmission or electronic storage is completely secure. You access and transmit data at your own risk. If a data breach occurs that may impact your personal information, we will notify affected individuals and applicable authorities as required by law.
7. Data Retention
If you close your account, we retain your personal information for 90 days to allow for account reactivation or support. After 90 days, your data is permanently deleted from our systems.
Usage data collected for analytics or security monitoring purposes may be retained longer, as permitted by law.
8. Your Rights
You have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Restrict or object to certain processing activities
To exercise any of these rights, please contact us at support@vitalprodocs.com. We may
require proof of identity before fulfilling your request.
9. California Privacy Rights (CalOPPA)
California residents may request information regarding our disclosure of personal information to third parties for their direct marketing purposes. To request this information, please contact us at support@vitalprodocs.com.
10. Children’s Privacy
VitalPro Docs is intended for users 18 years of age and older. We do not knowingly collect or solicit personal information from individuals under 18. If we learn that we have collected personal information from a minor without parental consent, we will promptly delete such information.
11. Public Information
Any content you post publicly on our website, blog, or social media channels may be viewed by others. VitalPro Docs is not responsible for how third parties may use publicly shared information.
12. Third-Party Links
Our website may contain links to external websites or services operated by third parties. VitalPro Docs is not responsible for the privacy practices or content of those external sites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by posting an updated notice on our website or through your account. Your continued use of VitalPro Docs after such updates constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have questions, comments, or privacy-related requests, please contact:
VitalPro Docs, Inc.
Email: support@vitalprodocs.com